Comments on: Amtrust Direct 5.00% APY 6 Month CD Rate http://cdrates.bankaholic.com/amtrust-direct-500-apy-6-month-cd-rate/ Compare the Best CD (Certificate of Deposit Rates) Rates. Sort by Highest APY Interest Rate, Bank Reviews, and Customer Ratings! Sat, 06 Mar 2010 06:12:23 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Dave Sass http://cdrates.bankaholic.com/amtrust-direct-500-apy-6-month-cd-rate/comment-page-1/#comment-137 Dave Sass Tue, 29 Jan 2008 15:23:29 +0000 http://cdrates.bankaholic.com/amtrust-direct-500-apy-6-month-cd-rate/#comment-137 I too have had problems with opening an account with AMTrust. They transfered my money to my account but it has been a week and I still don't have access to my account. They keep telling me they are e-mailing me the account number but it never comes. They also tell me they have sent my account number in the mail but it never arrives. I distrust this bank and will be closing the account as soon as they give me access to my account. I'm also writing a formal complaint to the Office of Thrift Supervision. I too have had problems with opening an account with AMTrust. They transfered my money to my account but it has been a week and I still don’t have access to my account. They keep telling me they are e-mailing me the account number but it never comes. They also tell me they have sent my account number in the mail but it never arrives.

I distrust this bank and will be closing the account as soon as they give me access to my account. I’m also writing a formal complaint to the Office of Thrift Supervision.

]]> By: Rudy http://cdrates.bankaholic.com/amtrust-direct-500-apy-6-month-cd-rate/comment-page-1/#comment-52 Rudy Mon, 24 Dec 2007 14:27:24 +0000 http://cdrates.bankaholic.com/amtrust-direct-500-apy-6-month-cd-rate/#comment-52 I had terrible experience with this bank. First of all they do a HARD PULL of your credit report. I would be OK wit a soft pull, but I am not in the market for debt, so why do a hard pull. For my protection, they say. Anyway, Opened the account 12/11. Received email about it the same day. Requested an ACH with the account opening. 10 days later, no email, nor mail nor ACH from my checking account. I called the bank. They say the account opening is in process. What 10 days later? I said I wanted to log in online and see my account. I was told I will receive my username within the same day. Three days later, nothing comes by email or mail. I call again, now I am told that a work order is being put on my case? What case? Account opening? 13 days and nobody calls me or lets me know. I told them to close the account as I do not trust the bank. They say they cannot do it, only by writing. I am shocked at this experience. I do not recommend. Customer service was friendly but useless. They did not know anything, only referred to internal departments for information. Departments you cannot talk to. FIND A BETTER BANK. I am left with a credit report enquiry and no savings account. I had terrible experience with this bank. First of all they do a HARD PULL of your credit report. I would be OK wit a soft pull, but I am not in the market for debt, so why do a hard pull. For my protection, they say. Anyway, Opened the account 12/11. Received email about it the same day. Requested an ACH with the account opening. 10 days later, no email, nor mail nor ACH from my checking account. I called the bank. They say the account opening is in process. What 10 days later? I said I wanted to log in online and see my account. I was told I will receive my username within the same day. Three days later, nothing comes by email or mail. I call again, now I am told that a work order is being put on my case? What case? Account opening? 13 days and nobody calls me or lets me know. I told them to close the account as I do not trust the bank. They say they cannot do it, only by writing. I am shocked at this experience. I do not recommend. Customer service was friendly but useless. They did not know anything, only referred to internal departments for information. Departments you cannot talk to. FIND A BETTER BANK.
I am left with a credit report enquiry and no savings account.

]]> By: Doug Bentley http://cdrates.bankaholic.com/amtrust-direct-500-apy-6-month-cd-rate/comment-page-1/#comment-17 Doug Bentley Fri, 02 Nov 2007 00:59:29 +0000 http://cdrates.bankaholic.com/amtrust-direct-500-apy-6-month-cd-rate/#comment-17 I have nothing but disdain for Amtrust. This is the single most dishonest operation I have encountered in 40 years of investment banking. On two separate occasions, they have refused to terminate a CD that I had with them. On the first occasion, I was told that I sent my letter to close to the deadline and they were unable to respond. They made this claim even though they report having a 7-day grace period for notifications of termination. After they automatically reinvested my CD, of course at several percentage points lower than the initial CD, I was told I could notify them at any time that I did not want my CD to be rolled over. So I sent them a letter 5 months in advance of the termination date of the CD. Tonight I was informed that AmTrust has no record of my letter as I sent it TOO EARLY AND THEY DON'T KEEP LETTERS THIS LONG! I have never dealt with any company that can equal their ineptitude. Stay away from Amtrust! I have nothing but disdain for Amtrust. This is the single most dishonest operation I have encountered in 40 years of investment banking. On two separate occasions, they have refused to terminate a CD that I had with them. On the first occasion, I was told that I sent my letter to close to the deadline and they were unable to respond. They made this claim even though they report having a 7-day grace period for notifications of termination. After they automatically reinvested my CD, of course at several percentage points lower than the initial CD, I was told I could notify them at any time that I did not want my CD to be rolled over. So I sent them a letter 5 months in advance of the termination date of the CD. Tonight I was informed that AmTrust has no record of my letter as I sent it TOO EARLY AND THEY DON’T KEEP LETTERS THIS LONG! I have never dealt with any company that can equal their ineptitude. Stay away from Amtrust!

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